@book{kavan_ice_2005,
	address = {London},
	title = {Ice},
	isbn = {0720612683  9780720612684},
	language = {English},
	publisher = {Peter Owen},
	author = {Kavan, Anna},
	year = {2005}
},

@misc{center_for_history_and_new_media_zotero_????,
	title = {Zotero Quick Start Guide},
	url = {http://zotero.org/support/quick_start_guide},
	author = {{Center for History and New Media}},
	howpublished = {http://zotero.org/support/quick\_start\_guide},
	annote = {Welcome to {Zotero!View} the Quick Start Guide to learn how to begin collecting, managing, citing, and sharing your research {sources.Thanks} for installing Zotero.}
}